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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Skelton

Pharmacy Weight Loss Skelton
GPhC Registration Number: 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our services. By accessing our website or placing an order, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Skelton is a GPhC-registered online pharmacy operating in Skelton, UK. We provide clinically supervised weight loss treatments, including prescription and non-prescription medications, to eligible patients in the United Kingdom.

2. Eligibility

Our services are available to individuals who:

We reserve the right to decline any order or consultation at our clinical discretion. It is your responsibility to provide truthful medical information. Providing false information may result in treatment being withdrawn and could affect your health.

3. Prescriptions and Clinical Approval

All prescription treatments are issued only after a clinical assessment by a qualified prescriber. Submitting a consultation does not guarantee that a prescription will be issued.

Our pharmacist or prescriber will review your consultation and may contact you for further information before approving any treatment. Prescriptions are issued in accordance with UK law and clinical guidelines.

We do not accept private prescriptions from third-party prescribers unless agreed in advance. Repeat prescriptions are subject to ongoing clinical review and are not automatically renewed.

4. Payment

Payment is required in full at the time of ordering. We accept major credit and debit cards and other payment methods as displayed at checkout. All prices are inclusive of VAT where applicable.

We use secure, encrypted payment processing. We do not store your full card details on our systems.

Prices are subject to change. The price displayed at the time of your order is the price you will be charged.

5. Delivery

Orders approved by our pharmacist will be dispatched within 1 working day of approval. Delivery is to UK addresses only.

We use tracked delivery services. You will receive a tracking notification once your order has been dispatched. We are not responsible for delays caused by third-party couriers or circumstances beyond our control.

It is your responsibility to ensure someone is available to receive temperature-sensitive or signature-required deliveries.

6. Cancellations and Refunds

You may cancel your order before it has been approved and dispatched by contacting us promptly. Once a prescription has been issued and a medication dispensed, we are unable to accept returns or issue refunds, in accordance with UK pharmacy regulations and medicines legislation.

If your order is declined at the clinical review stage, a full refund will be issued within 5 to 10 working days.

In the event of a damaged or incorrect item being received, please contact us within 48 hours of delivery. We will investigate and arrange a replacement or refund where appropriate.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. It is not a substitute for professional medical consultation, diagnosis, or treatment.

Our services supplement but do not replace your relationship with your NHS GP or other healthcare providers. We strongly recommend informing your GP of any treatments you receive through our service.

If you experience a medical emergency, call 999 or attend your nearest accident and emergency department immediately.

8. Privacy and Data

We handle your personal and medical data in accordance with UK GDPR and the Data Protection Act 2018. Your data is used solely to provide and improve our services and will not be sold to third parties.

We aim to respond to all data-related enquiries within 48 hours. For our full Privacy Policy, please visit our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact us via the details provided on our website. We are committed to resolving any concerns promptly and professionally.