Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Skelton | GPhC No. 9012511 | Last updated: July 2026

Pharmacy Weight Loss Skelton is a GPhC registered online pharmacy weight loss clinic serving patients in Skelton, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Data We Collect

When you use our services, we may collect the following types of personal and health information:

Personal details: Full name, date of birth, address, email address, and phone number
Health information: Medical history, current medications, weight, BMI, and other clinical details relevant to your weight loss treatment
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, and website usage data collected via cookies
Communications: Records of any correspondence between you and our pharmacy team

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

2. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments and provide safe, appropriate clinical care
To dispense and dispatch your medication, with delivery within 1 working day once approved by our pharmacist
To communicate with you regarding your order, treatment progress, or any clinical concerns
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To maintain accurate dispensing records as required by UK pharmacy law
To improve our services and ensure patient safety

Our legal bases for processing your data include the performance of a contract, compliance with legal obligations, and the provision of health or social care services under Article 9(2)(h) of the UK GDPR for special category health data.

3. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies: Required for the website to function properly, including secure login and checkout processes
Analytics cookies: Help us understand site usage so we can improve our service
Preference cookies: Remember your settings and choices for a better experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

4. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information with trusted third parties only where necessary:

Delivery partners: To fulfil and dispatch your medication order
Payment processors: To securely handle your transactions
IT and software providers: Who support our pharmacy management systems, under strict data processing agreements
Healthcare professionals: Where clinically necessary for your safety, such as your GP if we have a clinical concern
Regulatory authorities: Including the GPhC or NHS bodies, where we are legally required to do so

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

5. Data Retention and Security

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Access to your health records is restricted to authorised pharmacy staff only.

6. Your Data Rights

Under UK GDPR, you have the right to access your personal data, request corrections to inaccurate information, request deletion of your data where appropriate, object to or restrict certain types of processing, and request that your data be transferred to another provider. These rights may be subject to limitations where we have legal or regulatory obligations to retain your information.

7. Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have a concern about how we handle your information, please contact us:

Pharmacy Weight Loss Skelton
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours. This policy was last reviewed in July 2026 and may be updated periodically. Please check this page regularly for any changes.